Gui Zhu Chen says her “entire physique is falling aside” after years spent as a “live-in” house care aide, usually working greater than 90 straight hours with out sleep or meal breaks. In that point, she says, she was compensated for less than a fraction of the hours she labored.
In 2018, Chen submitted formal complaints to the state Division of Labor alleging wage theft, however the company out of the blue dropped its investigation three years in the past. In a 2023 lawsuit difficult the labor division’s resolution, her attorneys declare she is owed roughly $171,000 in unpaid wages.
“It’s simply not honest,” stated Chen, 69, by means of an interpreter. “We demand the governor implement labor legislation and pay our stolen wages.”
Now, she could also be nearer to reduction. In January, a state Supreme Courtroom choose quietly reopened Chen’s case together with greater than a 100 others filed by house care staff towards the state labor division.
Decide Daniel C. Lynch discovered benefit in staff’ claims that the state deserted its obligations when it dropped its probe of greater than two dozen house care businesses. The division had argued that obligatory arbitration clauses within the businesses’ union contracts barred the state from investigating wage and hour disputes.

“I want to assume that the state of New York desires to see its legal guidelines enforced — and notably labor legal guidelines defending probably the most susceptible staff in our society, who’re doing among the Most worthy and tough work,” Richard Blum, a labor legal professional with the Authorized Assist Society, which represents the aides in its case towards the state, informed THE CITY. “And but, the state has labored vigorously to keep away from doing simply that.”
The order is the newest chapter within the decade-long campaign to finish New York guidelines that enable 24-hour house care staff to be paid for less than 13 hours a day, below the situation they get three hours for meal breaks and a minimum of 5 uninterrupted hours of sleep. However staff declare they routinely work as much as 96 straight hours with out relaxation — whereas solely getting paid for a fraction of that point.
A spokesperson for the state labor division declined to touch upon Lynch’s order as a result of the case is ongoing.
Staff and advocates within the predominantly immigrant and feminine trade have known as the apply akin to “racist violence.” Native and state lawmakers have pushed to make sure full 24-hour pay, which opponents say would balloon the state’s already sky-high well being prices and put susceptible sufferers in danger.
Final month, Councilmember Christopher Marte (D-Chinatown) reintroduced a invoice that may cap shifts at 12 hours per day, or not more than 56 hours per week, until staff obtain two weeks’ discover from their employer. He first launched the invoice in 2022, however it did not advance the Council’s labor committee. The invoice’s latest model solely has a dozen co-sponsors.
Roughly 30 individuals, lots of them immigrant house care staff from China and Latin America, testified on the Feb. 18 Metropolis Council listening to pleading with lawmakers to cross Marte’s proposal. Staff and advocates with the Chinese language Workers & Staff’ Affiliation informed THE CITY that house care aides will stage an indefinite sit-in at Metropolis Corridor starting March 18 if the council doesn’t approve Marte’s invoice.
Li Chen testified that she normally labored six consecutive days every week and by no means slept greater than an hour or two at a time. By an interpreter, she described the toll her work took on her physique and well being.

“After doing this for 5 to 6 years, my physique collapsed. I had coronary heart surgical procedure, bile duct elimination surgical procedure and surgical procedure on my leg,” she stated. “My physician informed me that if I wished to outlive, I needed to instantly cease working 24-hour shifts and cease staying up all night time.”
Assemblymember Ron Kim (D-Flushing), who in 2021 printed a scathing 103-page report detailing the size of wage theft within the house care trade, additionally testified in favor of the invoice. He described the established order as a “very complicated and damaged system.” Kim didn’t reply to THE CITY’s request for remark.
However some advocates, together with authorized specialists representing staff’ wage theft claims earlier than the state labor division, imagine that with out state-level reforms, Marte’s city-level invoice dangers destabilizing take care of a few of New York’s most susceptible sufferers.
House care packages are administered by for- and non-profit organizations that obtain state funding by means of Medicaid, over which the Metropolis Council has no management. State lawmakers have lengthy opposed comparable statewide proposals to separate up 24-hour shifts over considerations that, with out further funding, expanded employee protections might trigger nonprofit businesses to threat insolvency, value staff their jobs and depart susceptible sufferers with out the care they want.
The Authorized Assist Society, which together with the Nationwide Heart for Legislation and Financial Justice collectively represents Gui Zhu Chen and a dozen different named plaintiffs within the wage theft case, informed THE CITY that it didn’t stand by the laws Marte reintroduced final month as a result of the proposal doesn’t change the underlying state legal guidelines that created the 24-hour, live-in shift system. The group additionally opposed Marte’s invoice in 2022.
“With out corresponding state-level reforms and satisfactory funding, well-intentioned native laws dangers destabilizing care, doubtlessly forcing medically fragile people into institutional settings or leaving them with out important providers,” stated Belkys Garcia, a employees legal professional on the The Authorized Assist Society civil legislation reform unit. “Policymakers should pursue complete options that guarantee staff are paid for all hours labored whereas safeguarding uninterrupted, community-based care.”
Simon Kostelanetz, a spokesperson for Marte, pushed again on Authorized Assist’s assertions and stated that the Council member and his allies “don’t anticipate” that the invoice may have “any vital fiscal influence,” noting that house care businesses elsewhere within the state have already established 8- or 12-hour shifts for sufferers needing 24-hour care.
“These businesses which have cut up shifts haven’t required any state Medicaid funding readjustment,” added Kostelanetz.
Of the roughly 300,000 house care staff in New York Metropolis, about 8 to 10% work 24-hour shifts, based on the town Division of Client and Employee Safety.
On the Feb. 18 Metropolis Council listening to, DCWP exterior affairs director Carlos Ortiz stated that the town helps the invoice’s intent however that it has considerations that “prohibiting 24-hour shifts with out further Medicaid funding to house care suppliers might have unintended penalties for sufferers and staff.”
“If house care suppliers don’t obtain the funding to correctly pay a number of staff to cowl a whole day for a house care affected person, care may very well be disrupted and fewer shifts may very well be out there for staff,” he added.
Lai Yee Chan, a former house care employee, additionally filed wage theft complaints towards her employer to the state labor division. She informed THE CITY that she is “completely satisfied” with Decide Lynch’s order forcing the state to reopen her and others’ wage complaints.
However even when she will get the roughly $200,000 she claims she is owed in unpaid wages, no quantity shall be sufficient to make up for the well being points she’s collected after greater than twenty years offering around the clock care with out breaks or relaxation. Chan, by means of an interpreter, described the unhappiness and disillusionment of strolling away from a job she believed would assist propel herself to the center class and as an alternative left her with twin diagnoses of insomnia and persistent ache.
“I had a bond with my sufferers, and I took satisfaction in my work. I need all sufferers to get excellent care,” stated Chan, 71. “However our well being — no sum of money should purchase that again.”

