Almost six years after town’s watchdog warned that the Division of Correction’s paper logbooks have been so unreliable they obscured a whole bunch of violent incidents, jail officers introduced Tuesday that they’re lastly testing a digital alternative.
The pilot, launched final fall in a single unit at Rikers Island, marks the company’s first transfer towards abandoning handwritten logbooks that the Division of Investigation as soon as blamed for a systemic undercounting of jail violence.
For years, correction officers and supervisors have been utilizing old-school books, the place they manually element primary details about incidents and detainee checkups.
Deputy Warden Wayne Prince informed town Board of Correction that the division started rolling out an digital logbook system in mid-October contained in the particular administration unit at Rikers’ Otis Bantum Correctional Middle.
“This pilot represents a brand new and important operational endeavor for the division,” Prince stated, including that the undertaking is intentionally restricted in scope whereas officers check its performance and collect workers suggestions.
Greater than 100 correction officers and supervisors have been educated to make use of the system thus far, Prince stated, and workers suggestions has been “usually optimistic.”
Officers are capable of make entries in actual time, he stated, and have reported that the digital system improves legibility and permits supervisors to extra simply overview exercise throughout shifts.
That exercise contains issues like minor scuffles, detainee transfers, and routine officer checks of the housing unit.
In accordance with Prince, the brand new digital system permits customers to rapidly retrieve particular logbook entries — a activity that has lengthy been cumbersome with paper information — and is designed to help supervisory oversight.
However there’s no public timeline for when the brand new system can be rolled out past this one unit.
“We’re at the moment discussing growth at OBCC,” Prince informed the board.
Additional complicating issues, as a part of the Rikers shutdown plan, town is at the moment within the technique of constructing 4 new jails near felony courthouses.
The digital logbook pilot at the moment runs on desktop computer systems completely mounted inside housing areas, not tablets or cellular units. Prince stated the terminals are encased in protecting supplies made by DOC’s amenities division and secured to stop tampering or injury.
“There’s no pill utility as of but,” he added, “The company could discover that.”
Infrastructure poses challenges
Prince stated the division is keen to develop the pilot however cautioned that officers are nonetheless assessing potential challenges, notably given the age of the jail system’s infrastructure. “Our infrastructure was not initially designed to help any such expertise,” he informed the board.
That limitation surfaced earlier this month, he stated, when a short lived system outage knocked out one terminal for a number of days. Throughout that interval, workers reverted to paper logbooks to take care of operations. As soon as the system was restored, officers resumed utilizing the digital information.

Jim Conway, DOC’s high lawyer, stated the digital system features as a digitized model of the present course of, however with further auditing safeguards. Any adjustments to an entry is tracked, displaying who made the change and when, and who approved it, he stated.
“Within the present course of, fairly candidly, we’ve a logbook, if we’ve to alter it, you draw a line via it,” Conway stated. “That is now a digitized model of that, with most likely extra guardrails.”
In March 2019, town’s Division of Investigation concluded the books have been “unreliable” and considerably undercounted harmful incidents. The company advisable that the DOC digitize the operation, however that by no means occurred.
Two years later, former Mayor Invoice de Blasio was stunned when he was requested in regards to the bodily log ebook information.
“I’ll verify into what’s occurring with logbooks, and if it’s one thing that may be computerized or achieved higher, I feel that’s a sound query,” he informed THE CITY throughout one among his every day press conferences. “We’ll get you a solution again on that.”
The mayor and his workplace by no means responded to comply with up questions.
Legal justice watchdogs and a few union leaders have lengthy argued metropolis jail stats are unreliable. There have been a number of tales about how stabbings, slashings and officer abuses towards detainees haven’t been logged in division information.

