Shortly after Katrina Gorham’s mom died in Might 1988, the Gowanus Homes turned residence. As a baby, Gorham moved from California to her grandmother’s residence within the public housing complicated, and her mom’s ashes made the journey, too.
Now, 46-year-old Gorham says the stays are nowhere to be discovered — together with a lot of her and her three kids’s belongings — misplaced in a reshuffling of tenants whereas a multimillion-dollar renovation was going down this summer season.
Gorham mentioned she’s annoyed, heartbroken and coping with insomnia due to the stress.
“I by no means requested these folks for cash. I simply needed my stuff. I needed them to assist me find my stuff,” Gorham mentioned via tears. “I really feel so embarrassed and so damage. My mother received’t let me sleep as a result of she desires to be discovered.”

Her residence was one among a number of which were renovated this summer season as a part of a $200 million effort to modernize the complicated and a neighboring one at Wyckoff Gardens, an overhaul made as a part of guarantees tied to the bigger Gowanus rezoning.
Whereas crews renovated, Gorham like many tenants needed to briefly transfer to a unique residence. That’s when her belongings went lacking, about 100 containers in all, she mentioned, together with vital paperwork, her children’ winter garments, sheets, purses, sneakers and a photograph of her deceased grandparents on their marriage ceremony day.
She’s filed a declare to NYCHA, which is investigating the matter, a spokesperson mentioned with out commenting additional. The entity in control of the renovations, Mega Technico Joint Enterprise, mentioned via a spokesperson that it’s also investigating.
The storage and transferring firm concerned within the transfer, ZeroMax, declined to reply questions on Gorham’s claims.
Gorham isn’t the one resident to boost complaints concerning the renovation and relocation course of. A few of her neighbors have reported leaks, mud and different points, in line with officers and locals. A few of these points are doubtless on the agenda at a public assembly Wednesday with NYCHA, hosted by the Gowanus Oversight Job Pressure, a bunch convened to trace the progress of guarantees the town made as a part of the neighborhood rezoning.
“All of us actually need to see them [NYCHA] use Wednesday’s time to provide stronger reassurance and dedication, and that the errors made throughout this primary section of development will not be going to be repeated as we land within the subsequent wave of development work,” mentioned Councilmember Shahana Hanif, whose district encompasses Gowanus Homes.
Enhancements Overshadowed
Gorham’s family and 75 others in Gowanus Homes to this point have moved again into their revamped areas now that the renovations have been accomplished.
Mega Technico Joint Enterprise, composed of the businesses Mega Improvement and Technico Building Companies, is main the trouble, often known as Complete Modernization, or CompMod. Throughout renovations, residents transfer into non permanent housing, after which return to their residences — with up to date loos and kitchens, amongst different upgrades. NYCHA agreed to pay for tenants’ transferring prices, together with storage.
Many tenants have welcomed the renovations.
“The consensus is individuals are wanting ahead to the change. It’s an unlimited enchancment,” mentioned William Reid, Gowanus Homes Tenant Affiliation president. “Now, for those who’re going to have development snafus, that’s any development, particularly the size that they’re doing now. You’re gonna have some hiccups.”
Gorham herself appreciated the upgrades, saying the workforce did a “fantastic job” on many facets. Her kitchen has redone flooring, a recent backsplash and a brand new range.

However the misplaced stays of her mom loom above, casting a shadow over her improved area.
“To have them for therefore lengthy, and to simply lose my stuff in two months, that’s simply disgusting to me. That’s the toughest half,” she mentioned. “This entire residence may collapse, and I in all probability would excuse it simply to get my stuff again.”
In an announcement, Tom Corsillo, a spokesperson for Mega Technico Joint Enterprise, mentioned an investigation is being performed.
“The well being, satisfaction, and well-being of the residents is our high precedence,” he mentioned.
Nilda Lino, a Gowanus Homes resident and member of the Gowanus Oversight Job Pressure, mentioned she desires the method to get higher as renovations proceed.
“There may be some hiccups, however … how are we going to do issues otherwise as we transfer ahead?” she mentioned.
Chaos on Shifting Day
Gorham described a chaotic transferring day as she ready to depart her residence on June 1. That’s as a result of she thought she would solely have to pack up her kitchen and loo for renovations, however on transferring day, the CompMod workforce advised her the entire residence wanted to be empty, she mentioned.
That meant packing up the remainder of the three-bedroom residence in at some point. Gorham enlisted some members of the family to come back assist her.
“The development staff began coming in and establishing as we’re in there,” she mentioned. “It’s only a lot occurring.”
She was advised to quantity and label the containers to assist the movers from ZeroMax distinguish what to take to the corporate’s storage facility in Crimson Hook or to the non permanent residence. She mentioned the field together with her mom’s ashes was labeled “fragile” and marked to go to the non permanent residence.
“If it was extra organized and issues weren’t everywhere, I’d have been in a position to ensure that that went to the non permanent residence with me,” Gorham mentioned.
NYCHA declined to touch upon the precise allegations and particulars of Gorham’s account.
Steering for transferring into the non permanent lodging specified residents ought to pack up their belongings and label them themselves, and to hold on to high-value gadgets, like jewellery and vital paperwork.

The household labored all through the day to field up Gorham’s issues, and round 8 p.m., a development employee mentioned he’d need to lock up, she recalled, in order that they rushed to complete.
The subsequent day, on the new residence, she went via the containers, and panicked when she realized her mom’s ashes have been nowhere to be discovered. She contacted the CompMod workforce to ask if she may entry the off-site storage to search for the lacking field, however she mentioned she wasn’t allowed as a result of different folks’s property was there, too.
However she mentioned she figured the field can be safer there than within the non permanent residence, and advised herself it was only a few weeks till she’d be reunited together with her issues.
‘Something of Worth Is Gone’
Gorham mentioned she was slated to maneuver again into her authentic residence on July 25, however that was delayed as a result of the bed room and closet doorways have been lacking — a activity for NYCHA, not the contracted entity, to handle.
NYCHA agreed she didn’t have to maneuver in that day as a result of lack of doorways. However movers from ZeroMax had already begun bringing in some belongings from storage, together with greater than two dozen containers, mattresses and bedframes, she mentioned, estimating it amounted to lower than half of her stuff. She assumed the remainder of her gadgets remained in storage or on the non permanent residence.
By Aug. 3, Gorham totally moved again into her newly renovated residence. That day, she mentioned CompMod and ZeroMax staff knowledgeable her that she had no extra gadgets coming her approach from storage.
Gorham mentioned she started to cry and advised the workers she had “one thing crucial in there and I would like it again.” They instructed her to file a declare.
“How can I put in a declare? You misplaced over 100 containers,” Gorham mentioned. “All of the vital papers are gone and lacking. Something of worth is gone. My ashes are gone. The necklace that she had on when she handed is gone. All the things’s gone.”
Nonetheless, she filed a declare to the CompMod workforce quickly after.
Twice in August, she visited the ZeroMax location in Crimson Hook specified on her transferring invoices to attempt to go searching and discuss to staff. However she didn’t discover what she was looking for.
Ron Nizamiddinov, CEO of ZeroMax, declined to remark. He wrote in an e mail, “There are 2 sides to each story. That’s all I can inform.”
This month, Gorham met with NYCHA representatives to debate her state of affairs. A subsequent letter from the CompMod workforce, reviewed by The Metropolis Reporter, indicated a evaluation was ongoing, however on the time they have been “unable to independently confirm that the precise claimed gadgets have been current within the residence earlier than the transfer,” and that they might not set up the gadgets have been within the transferring firm’s custody and misplaced there.
The letter additionally reiterated the transferring steerage — that residents have been to maintain useful and vital gadgets — and identified that on the June 1 transferring day, an unnamed member of Gorham’s household redirected some containers meant for storage to go to the non permanent residence as a substitute.
“We acknowledge the seriousness and sensitivity of the reported lacking belongings,” the letter said, emphasizing the workforce would proceed to work together with her.
Within the meantime, Gorham mentioned she retains going over the main points of what occurred and the notes she took documenting her expertise. She mentioned she’ll proceed pushing to search out her mom’s stays.
“As quickly as they inform me the ashes are gone,” Gorham mentioned, “I can start to mourn, however I obtained to have just a little hope.”

