The primary Mayor’s Administration Report of Zohran Mamdani’s tenure was launched Thursday, squaring efficiency information with the mayor’s “pothole politics” plan for presidency.
Whereas the report doesn’t provide a full image on the brand new mayor and his administration’s bold targets, it’s a begin. The fiscal yr it captures additionally represents the ultimate six months of the Eric Adams administration.
The greater than 500-page report highlights the nitty-gritty information factors that each one add as much as making the town run.
As he continues to push for his bigger affordability and housing targets, Mayor Mamdani has centered on smaller issues — like potholes.
Final fiscal yr, which ran from July 2025 by means of June 2026, there have been 21% extra pothole work orders, and 27% extra have been repaired.
However the common time it took to shut a pothole grievance submitted by means of 311 greater than doubled to 4 days in contrast with final yr, in line with the info. On Thursday, the mayor celebrated the 200,000th pothole repaired since he took workplace.
“Each quantity on this report represents a New Yorker we have now a duty to serve,” the mayor stated in an announcement on the administration report. “Our job is to serve them higher and higher each day.”
Some good-government teams need the entire course of reformed, together with the Residents Price range Fee, which wrote a information to bettering it two years in the past.
“The Mayor talks of excellence in authorities; he ought to repair the MMR and use it to handle the Metropolis,” the fee posted to social media on Thursday.
The administration report highlights every thing from a five-year document of water consumed by New Yorkers — over 1 billion gallons — to a 4% improve in individuals visiting historic home museums run by the Parks Division.
Right here’s a have a look at extra key takeaways from throughout the town:
Felonies Down, Transit Summonses Climb
Although NYPD information contains each the final six months of Eric Adams’ tenure and the primary six months of Mamdani, the division was led for nearly all of that point by Police Commissioner Jessica Tisch.
General, main felony crimes are down, however there was a spike in felonious assaults, together with an increase in assaults associated to home violence. The 29,996 assaults tallied in fiscal 2026 mark a five-year excessive, up almost 20% from fiscal 2022.
The variety of transit-related summonses issued (most frequently for fare-beating) continued to rise, hitting an all-time excessive of 181,143 in fiscal 2026. Adams had made turnstile jumpers a key precedence.
Whereas campaigning, Mamdani vowed to finish the NYPD’s crackdown on low-level “qualify of life” crimes; the mayor has since backed away from that promise, and the variety of high quality of life tickets continued to rise, reaching 220,802 in fiscal 2026 — a 12% improve.
The Civilian Grievance Overview Board, the town’s impartial police watchdog, noticed some notable will increase final yr, together with a soar within the variety of officers disciplined by the NYPD on the CCRB’s suggestion.
Throughout a lot of the Adams administration solely about half the instances the place CCRB advisable self-discipline really resulted in any sort of sanction. However since Mamdani introduced in November he was maintaining Commissioner Tisch, almost all of those instances — 93% — have resulted in sanctions.
Response Instances Proceed to Rise for FDNY and EMS
Although the variety of life-threatening medical emergencies dipped barely, the Hearth Division continued to wrestle with response occasions on account of a lower in ambulance crews as EMTs have been referred to as off the promotions listing to change into firefighters.
In consequence, the time it took for ambulances and hearth corporations to reply to life-threatening medical emergencies rose from 7:45 minutes in fiscal 2025 to 9:13 minutes.
Trying simply at ambulances, the delay was even longer, from 8 minutes, 49 seconds to 10 minutes, 32 seconds, a 20% improve.
Playgrounds Are Growing older and Tougher to Restore
Final winter’s record-breaking chilly didn’t simply shatter information. The below-zero temperatures precipitated “important harm to plumbing programs in a lot of public restroom buildings” operated by the Parks Division, the report stated.
Repairs couldn’t be made till issues warmed up and each “provide chain and financial constraints” delayed elements to repair them.
The share of Parks Division restrooms that have been in service dipped to 91%, from final yr’s 94% and the earlier yr’s 96%.
Due to growing old playground tools — which is more durable to restore due to issue to find elements — 94% of Parks services have been scored as “acceptable,” down from 96% 4 years in the past.
The “growing frequency and depth of storms” additionally deteriorated playgoing tools sooner than anticipated, the report stated.
Detainees Languish on Rikers Island
Division of Correction figures confirmed that detainees are nonetheless getting caught at Rikers Island for lengthy intervals of time.
The common size of keep dropped from a excessive of 121 days in 2022, the report revealed. Nevertheless it remained greater than pre-pandemic norms at 116 days in 2026.
“Practically 1 / 4 of the inhabitants has been in custody for greater than a yr, with some having been in custody for 3 years or extra,” the report stated.
Jail consultants say that lowering the size of keep is a key step to bringing down violence.
MORE: High Rikers Official Suspended as Division Seeks His Firing
“We preserve individuals far, far too lengthy, longer than any metropolis I do know of within the nation,” Michael Jacobson, who headed DOC throughout the Giuliani administration, advised The Metropolis Reporter in February.
The variety of “battle / assault infractions” at Rikers can also be on the rise, from 9,248 in 2022 to fifteen,035 in 2026.
On the optimistic aspect: The variety of slashings and stabbings decreased from 491 in 2022 to 285 in 2026.
It Nonetheless Takes Without end to Get Employed by NYC
The Division of Citywide Administrative Companies, which administers the town’s civil service exams, made modest enhancements in delivering take a look at outcomes, whilst fewer individuals utilized for jobs.
Civil service examination functions decreased by 28%. On the similar time, it took DCAS a median of 101 enterprise days — or almost six months — to ship these outcomes. This snail’s tempo is definitely an enchancment, “over 50 enterprise days sooner than in Fiscal 2025,” in line with the company.
The lower in test-takers this yr is because of a higher variety of promotional and licensed skilled exams on provide, which DCAS says attracts a smaller applicant pool.
One notable instance: over the summer time, The Metropolis Reporter uncovered almost two dozen vacancies for water ecologists on the Well being Division as the town scrambled to reply to a Legionnaires’ illness cluster on the Higher East Facet that killed 11 individuals.
Adams-era Starbucks Deal Drove Employee Restitution
Extra employees have been entitled to restitution underneath New York Metropolis’s truthful workweek and minimal pay legal guidelines than ever earlier than this yr, a rise pushed by massive settlements towards Starbucks, Uber, and the grocery supply firm Getir, which exited the U.S. market in 2024.
The greater than 65,000 individuals lined underneath these three agreements account for 92% of the restitution {dollars} mirrored on this yr’s report.
The quantity of employee restitution jumped by a staggering 483%, to $48.68 million, in line with the Division of Shopper and Employee Safety. Most of that stems from a Dec. 2025 settlement with Starbucks totaling $38.9 million for hundreds of employees who claimed the espresso big messed with their schedules. That settlement, the biggest of its variety in metropolis historical past, was introduced within the ultimate weeks of the Adams administration.
Extra Snow, Extra Trash
This winter the town noticed 45.5 inches of snowfall — virtually 5 occasions greater than within the prior fiscal yr and the very best quantity in additional than a decade.
The quantity of salt used on metropolis streets elevated by 115%, to 504,811 tons.
For the primary time, the Division of Sanitation separated the variety of alternate-side parking and different parking violation tickets issued from common cleanliness tickets to indicate how effectively — or in any other case — the general public complies with efforts to scrub the streets.
The division handed out greater than 603,000 alternate-side parking and different parking violations, down from roughly 635,000 the earlier yr.
Sanitation additionally impounded a whole bunch extra deserted vehicles — from 286 two years in the past, to 417 final yr, to 653 this most up-to-date yr.
Unlawful merchandising enforcement additionally elevated by 17%, pushed by extra 311 complaints, the report stated.
Sanitation crews are choosing up extra trash; 8.2 tons per truck-shift in comparison with 7.8 the yr earlier than, in line with the info.
Even Extra Sought Metropolis’s Assist
The variety of New Yorkers receiving money help, Medicaid and SNAP advantages have all declined as President Donald Trump’s “One Large Stunning Invoice” and New York state mandates elevated work necessities for candidates.
Six p.c fewer New Yorkers obtained money help in June 2026 than in June 2025, whereas the variety of SNAP recipients decreased by 7% to 1.68 million.
Enrollment in Medicaid, administered by the town Human Assets Administration additionally dropped, by 12% to 1.4 million in fiscal yr 2026 from 1.6 million within the prior fiscal yr.
In the meantime, 49,910 New Yorkers, greater than double from final yr, have turned to HRA’s WeCARE program, which offers vocational coaching, job placement help, and federal incapacity help software help.
As demand for HRA providers has elevated, so too has the in-person wait time for providers at HRA workplaces, to somewhat greater than an hour and a half.
Extra households — almost 72,000 — obtained the CityFHEPS rental help voucher than in another yr, and the typical subsidy peaked at $2,087 a month.
1000’s of NYCHA Residences Nonetheless Empty
The Housing Authority continued to have a troublesome time gathering hire.
Earlier than the 2020 pandemic, NYCHA typically had a group charge topping 95%. A moratorium was put in place however expired in January 2022, and since then the gathering charge has dropped to round 65%. In fiscal 2026, it fell even additional to 59.8%.
With greater than 6,000 empty residences and a ready listing that hovers round 170,000, NYCHA additionally continued to wrestle in turning round vacant items. The common turnaround time in Fiscal 2026 was simply over a yr — 357 days. That’s up from 160 days in 2022.
Fiscal Yr 2026 noticed a 30% soar within the variety of privately owned residences that left packages meant to enhance tenants’ poor housing situations, such because the Various Enforcement Program: from 4,857 items to six,346. Housing company inspectors elevated visits to buildings by 13% in the identical time interval.
