The town’s Correction Division is ready to resume a multimillion-dollar contract with a jail telecom big that’s bragged of utilizing recordings of detainees’ personal cellphone calls to coach its synthetic intelligence mannequin.
The Mamdani administration plans to pay Securus Applied sciences as much as $23 million over 5 years for cellphone service utilized by roughly 7,000 folks detained on Rikers Island, in line with a discover within the Metropolis Report. The contract is ready to start July 1.
The Brooklyn Defenders authorized help group and know-how specialists are urging the Mamdani administration to scrap the settlement, arguing it might hand over huge quantities of non-public knowledge together with recordings, voiceprints and social connections to a personal firm with restricted oversight and a checkered historical past.
The conversations folks in jail have with their family members embrace intimate moments and personal, weak, interactions. It was unclear if, along with being recorded, the personal calls of New York Metropolis detainees are getting used to coach Securus’ AI mannequin.
In a memo opposing the contract, Brooklyn Defenders warned of “a neighborhood surveillance equipment that reaches far past jail partitions, sweeping up the households, mates, and communities of incarcerated New Yorkers with out their data.”
Securus started creating AI programs in 2023 utilizing its archive of recorded jail calls to coach fashions designed to flag potential felony exercise, firm president Kevin Elder informed MIT Know-how Assessment.

One mannequin, he stated, was constructed utilizing seven years of calls from the Texas jail system, with further efforts underway to create related instruments tailor-made to different states and localities.
Over the previous yr, the corporate has been testing these instruments to investigate inmate conversations in actual time, in line with Elder.
He described the system as able to scanning what he referred to as a “treasure trove” of information, utilizing massive language fashions to determine indicators {that a} crime could also be deliberate, with the objective of detecting potential felony exercise earlier in its improvement.
Correction officers pushed again on a number of of the considerations raised by advocates — significantly associated to immigration enforcement — saying the company has not enrolled in Securus’ broader data-sharing community.
“The Division has not opted-in to any knowledge or info sharing utility with exterior customers,” spokesperson Latima Johnson stated in a press release.
The contract’s confidentiality provisions bar Securus from sharing experiences or knowledge with out prior written approval from the division, she added.
Division officers declined to reply detailed questions on whether or not federal immigration authorities have ever sought entry to the info, or whether or not the brand new contract incorporates further safeguards associated to AI or third-party integrations.
The proposed contract has not been made obtainable to the general public.
Advocates level out Securus was discovered to have improperly recorded tons of of attorney-client calls from Rikers, which was later disclosed to prosecutors in 2020 and 2021.

The difficulty got here to gentle after public defenders found the recordings in proof shared by prosecutors. The corporate finally deleted the affected calls and labored with town to overtake safeguards.
Representatives for Securus, headquartered in Dallas, didn’t reply to an electronic mail looking for remark.
‘Swept Into These Programs’
Zina Maka, a legislation professor who research jail surveillance and rising applied sciences, stated jail programs traditionally function with broad secrecy and authorized deference.
“Numerous issues that occur within the jail area are topic to a major quantity of opacity,” she informed THE CITY.
The introduction of know-how has improved communication in jails and prisons — detainees now have entry to tablets for video calls — and academic choices for incarcerated folks.
Nevertheless it additionally expands surveillance past jail partitions, Maka stated.
“Households who’ve performed nothing incorrect are more and more swept into these programs just because they’re speaking with somebody in custody,” she stated.
Critics famous Securus’ THREADS platform, which aggregates name recordings, transcripts, voiceprints and monetary knowledge to map social connections and flag behavioral patterns that investigators deem suspicious.
Securus beforehand stated the database included info from greater than 1.5 million folks — together with many who had been by no means incarcerated however had obtained calls from somebody who was.
The Correction Division says recorded calls to and from Rikers should not a part of the THREADS neighborhood.
Present jail officers didn’t element what, if any, privateness protections can be a part of the brand new contract.
Brooklyn Defenders additionally raised considerations a few function that permits collaborating businesses to share knowledge throughout jurisdictions. If enabled, that instrument might pool New York Metropolis jail knowledge with info from services in different states — together with some that routinely detain immigrants for federal authorities.
That might doubtlessly enable exterior investigators to look knowledge on New Yorkers locked up on Rikers, critics of the brand new contract say.
DOC officers maintained that not one of the calls can be shared with ICE.
‘Management each phrase’
Bianca Tylek, govt director of advocacy group Price Rises, stated the Correction Division ought to cease recording detainee calls altogether..
“Folks’s detention is the punishment,” she informed THE CITY. “However there are tons of personal moments — conversations about household funds, psychological well being, issues that don’t have anything to do with crime — that actually shouldn’t be the purview of the federal government.”
Tylek additionally pointed to the influence on folks exterior the jail system.
“It’s not simply the one who’s incarcerated,” she stated. “Households who’ve performed nothing incorrect are caught up on this surveillance — their voices are recorded, databased and saved for years, if not ceaselessly.”
One mom, whose son has been held on Rikers Island for greater than two years, stated the fixed monitoring has basically modified how they converse to one another.
“We now have to regulate each phrase,” the lady, who requested to not be named, informed THE CITY. “It’s unattainable to essentially speak with my son about his kids.”
She stated her son typically breaks down crying on the cellphone however avoids discussing why as a result of he assumes the conversations are being recorded.

Tylek famous that recording calls made out of jail solely began in 2008 beneath former Commissioner Martin Horn. Initially, the calls can be stored for 18 months earlier than being erased. DOC didn’t say if that’s nonetheless the case. Horn has lengthy argued the recordings are a key instrument to holding folks secure in jail and for prosecutors to bolster their felony circumstances.
Tylek famous that metropolis officers have by no means publicly disclosed knowledge on how usually the recorded calls have led to these outcomes.
“We’ve requested DOC to share what number of hours they’re recording and what number of these calls are being flagged for any safety functions,” she stated.
Commissioner Defends Contract
The contract renewal with Securus was spearheaded by James Conroy, the division’s deputy commissioner for authorized issues. Conroy, who spent 25 years with the NYPD’s authorized division, joined Corrections in 2024.
The proposed deal should nonetheless be formally registered by Metropolis Comptroller Mark Levine. His workplace is reviewing the contract, which can seemingly take a number of weeks, spokesperson Terrence Cullen stated.
The contract extension comes because the Mamdani administration has employed a senior advisor for know-how and innovation to supervise town’s expanded use of AI. Rashida Richardson, a civil rights lawyer, beforehand served as senior counsel at Mastercard.
Requested in regards to the Securus deal, she responded, “I’ve to say no.”

The contract comes as new Corrections Commissioner Stanley Richards has publicly talked about his tough expertise as a detainee on Rikers throughout the Eighties as he struggled with habit.
Richards defended the contract at an unrelated occasion final week, saying the calls wouldn’t be shared with ICE.
Requested if he’d have been involved about his calls from Rikers Island to his father being recorded again within the day, Richards responded, “No.”

