It’s a financial platform aimed at microfinance institutions (MFIs) that helps to better service small and medium-sized enterprises (SMEs) and women-owned businesses. The platform facilitates digital loan disbursements, online and offline collection of repayments, and real-time reconciliation, automating payment workflows to reduce manual errors and enhance data accuracy. Additionally, it integrates with widely-used loan management and accounting software to streamline operations further. “Our journey into this space was driven by a commitment to supporting SMEs and women-owned businesses,” said Richard Lema, COO of ClickPesa. “Over the course of 1.5 years, we interviewed more than 500 MFIs to understand their challenges and identify what drives their success in scaling operations and creating meaningful impact. Through discussions with established MFIs, we pinpointed three critical factors – maintaining immediate cash flow, leveraging powerful payment digitalization tools, and implementing seamless data automation.”
