The biggest union of New York Metropolis transit employees has launched its newest authorized problem towards the MTA over its staffing of cubicles in subway stations.
A lawsuit filed Friday by Transport Employees Union Native 100, Brooklyn Borough President Antonio Reynoso and the pinnacle of Middle for the Independence of the Disabled New York accuses MTA executives of dodging state public authorities legislation by not holding public hearings which are required earlier than any “full or partial closing” of a sales space. The go well with says the transit company may sporadically have an effect on lots of of cubicles.
“The MTA, of their not-so-infinite knowledge, as soon as once more is taking away people who find themselves the eyes and ears of everybody contained in the transit system,” John Chiarello, president of TWU Native 100, stated Monday at a information convention exterior the Jay Avenue-MetroTech station in Downtown Brooklyn. “I do know that for those who don’t have this within the system, there’s going to be points.”
The grievance in Manhattan Supreme Court docket additionally expenses the heads of the MTA and New York Metropolis Transit with violating town’s Human Rights Legislation by limiting entry to the subway system for folks with disabilities by closing cubicles at stops the place station brokers function service gates.

“There’s all the time a sales space operator current to assist make that occur,” Reynoso stated. “And what the MTA determined to do is, unilaterally not substitute a employee in the event that they exit of labor, if an emergency occurs — they wish to hold the cubicles empty.”
The lawsuit marks the most recent flare-up between the union and the MTA over lowered staffing in what many New Yorkers nonetheless know as “token cubicles” and it comes within the run-up to the 2 sides coming into contract negotiations later this 12 months.
The union has repeatedly challenged the MTA’s efforts to reduce staffing in station cubicles, however agreed to permit its greater than 2,500 station brokers out of cubicles in early 2023 so employees may present customer support elsewhere within stations, together with platforms. That transfer was accompanied by a $1 hourly pay improve for station brokers.
An MTA spokesperson declined to touch upon the specifics of the lawsuit, however the president of New York Metropolis Transit pointed to new guidelines reached within the deal reached three years in the past that moved station brokers exterior of cubicles.
“On the time of that signed settlement, public discover was offered, hearings have been held and station brokers have been offered extra pay,” Demetrius Crichlow stated in a press release.
The authorized fights between the 2 sides date again almost 1 / 4 century, when there have been greater than 900 cubicles throughout the subway system. In August 2001, the union and several other different teams secured orders briefly barring the MTA from closing 53 of them with out first holding public hearings. There are actually about 400 cubicles, based on Arthur Schwartz, a lawyer for TWU Native 100.
However lengthy after the 2003 retirement of the token — and, extra not too long ago, the final of MetroCard gross sales on the finish of 2025 — the union has continued to battle the MTA over staffing in station cubicles.
“If the governor and mayor are saying that the subways are safer and also you’re diminishing the primary line of protection, which is the shopper agent, the station agent, then how does that make any sort of sense?” Chiarello stated. “You’re not safer, you’re much less protected as a result of no person’s going to name if you’re being damage.”
Subway crime final 12 months fell to its lowest stage in 16 years, with Gov. Kathy Hochul and MTA officers touting a 14% drop from pre-pandemic numbers in 2019.
On the Jay Avenue-MetroTech station in Downtown Brooklyn — subsequent to the place the union held its information convention — riders supplied various opinions on what station brokers supply to commuters.
“I attempted at two stations to get assist and so they weren’t capable of assist me,” stated Judyuria Hernandez, a vacationer who was making an attempt so as to add worth onto her OMNY fare card.
Dasean Paynes, 18, stated station brokers will be particularly helpful for riders who should not so aware of the subway system or for folks with disabilities.
“Simply in case you wish to ask for instructions or for those who need assistance with the OMNY,” stated Paynes, who lives in Manhattan. “In case you’re new to town, the subway will be fairly laborious to navigate.”

